UK government advertises £2,000-a-day job to fix ‘failing’ test and trace
Health department seeks executive to turn around system that PM admits needs to ‘improve’
The government has advertised for a director of operations to “implement improvements” to the coronavirus test-and-trace service that Boris Johnson yesterday admitted is failing to hit turnaround targets.
The recruitment ad says that the Department of Health and Social Care (DHSC) is seeking a temporary “VP of operations” with experience “in running call centres of 18,000”. The successful candidate will have “experience (and evidence) of turning around failing call centres” and “examples of quick wins”, says the listing, which offers pay of up to £2,000 a day.
The advert was posted on the website of recruitment company Quast but has since been taken down. An employee at Quast told The Guardian that they had only realised the “nature and sensitivity of the role” after getting inquiries about the job, the application deadline for which was today.
Subscribe to The Week
Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.
Sign up for The Week's Free Newsletters
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
The DHSC “confirmed that it was actively recruiting for the role, but added that the advert would be redrafted”, the newspaper reports.
As latest data reveals the worst performance yet by NHS Test and Trace, the prime minister said yesterday that he shares “people’s frustrations” with the £12bn system. Speaking during a Downing Street briefing, Johnson said that service was “helping a bit” but that the government must “improve it”.
When NHS Test and Trace was launched, at the end of May, the PM promised that by the end of the following month, the results of all in-person tests would be back within 24 hours.
But “the system is continuing to fail on two key measures”, says HuffPost. Figures for the week ending 14 October show that just 15% of people who were tested for Covid received their results within 24 hours, down from 33% the week before.
And crucially for any candidate who snags the role advertised by the DHSC, the proportion of close contacts of positive cases who were reached also hit an all-time low, at 59.6%, down from 63% in the previous week.
Sign up for Today's Best Articles in your inbox
A free daily email with the biggest news stories of the day – and the best features from TheWeek.com
Chas Newkey-Burden has been part of The Week Digital team for more than a decade and a journalist for 25 years, starting out on the irreverent football weekly 90 Minutes, before moving to lifestyle magazines Loaded and Attitude. He was a columnist for The Big Issue and landed a world exclusive with David Beckham that became the weekly magazine’s bestselling issue. He now writes regularly for The Guardian, The Telegraph, The Independent, Metro, FourFourTwo and the i new site. He is also the author of a number of non-fiction books.
-
Why Bhutan hopes tourists will put a smile back on its face
Under The Radar The 'kingdom of happiness' is facing economic problems and unprecedented emigration
By Chas Newkey-Burden, The Week UK Published
-
7 beautiful towns to visit in Switzerland during the holidays
The Week Recommends Find bliss in these charming Swiss locales that blend the traditional with the modern
By Catherine Garcia, The Week US Published
-
The Week contest: Werewolf bill
Puzzles and Quizzes
By The Week US Published
-
John Prescott: was he Labour's last link to the working class?
Today's Big Quesiton 'A total one-off': tributes have poured in for the former deputy PM and trade unionist
By Harriet Marsden, The Week UK Published
-
Last hopes for justice for UK's nuclear test veterans
Under the Radar Thousands of ex-service personnel say their lives have been blighted by aggressive cancers and genetic mutations
By Sorcha Bradley, The Week UK Published
-
Will Donald Trump wreck the Brexit deal?
Today's Big Question President-elect's victory could help UK's reset with the EU, but a free-trade agreement with the US to dodge his threatened tariffs could hinder it
By Harriet Marsden, The Week UK Published
-
What is the next Tory leader up against?
Today's Big Question Kemi Badenoch or Robert Jenrick will have to unify warring factions and win back disillusioned voters – without alienating the centre ground
By Harriet Marsden, The Week UK Published
-
What is Lammy hoping to achieve in China?
Today's Big Question Foreign secretary heads to Beijing as Labour seeks cooperation on global challenges and courts opportunities for trade and investment
By Harriet Marsden, The Week UK Published
-
Bob Woodward's War: the explosive Trump revelations
In the spotlight Nobody can beat Watergate veteran at 'getting the story of the White House from the inside'
By Chas Newkey-Burden, The Week UK Published
-
Trump kept up with Putin, sent Covid tests, book says
Speed Read The revelation comes courtesy of a new book by Bob Woodward
By Peter Weber, The Week US Published
-
'The federal government's response to the latest surge has been tepid at best'
Instant Opinion Opinion, comment and editorials of the day
By Justin Klawans, The Week US Published