Pret a Manger reveals secret behind its free coffee

Staff are allowed to give away a certain number of hot drinks to customers they like or find attractive

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Pret a Manger has revealed that its staff have the power to offer free drinks to customers they like or find attractive.

CEO Clive Schlee said that, instead of introducing a loyalty card, the sandwich chain allows staff to give away a certain number of hot drinks or food every week.

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