When fashion and hotels collide

Combining style needs with your stay is the new vogue

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Imagine this scenario: you're in town for a business trip, only to have an unexpected – and ultra-important – cocktail reception added to the itinerary. You need to make a sterling impression and yet your bag contains only perfunctory officewear, exercise clothes and pyjamas. Worse still, there's no time to hit the shops. What to do?

For anyone staying in suites at London's Hotel Cafe Royal, the answer's easy: you pick up the phone. Since September, the luxury residence has been offering "Fashion Now", a rescue service in which residents can speak to a guru from matchesfashion.com, following which a curated wardrobe will be delivered – along with an expert stylist to run through the pieces. The service also includes a private-shopping experience at Matches' flagship Marylebone store.

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