The Iowa caucuses disaster was a failure of the private sector

This is what happens when democracy gets outsourced to the lowest bidder

A handshake.
(Image credit: Illustrated | LysenkoAlexander/iStock, Teploleta/iStock, Tetiana Lazunova/iStock)

Monday night, the Iowa caucuses marked the official start of the Democratic Party's effort to select its 2020 presidential nominee. Unfortunately, as of Tuesday afternoon, we still have no idea who Iowans chose. The results have fallen into confusion and disarray. And while there were all sorts of difficulties apparently brought about by rules changes made after 2016, a big part of the problem was reportedly a new-fangled results reporting app designed by a private contractor.

HuffPost reported that the Iowa Democratic Party paid a tech company called Shadow $60,000 late last year, to develop an app to speed up the caucusing process and allow locals to upload their results: "The app was supposed to make reporting the results easier and quicker," HuffPost wrote, "but on Monday, numerous Democrats in Iowa reported major problems in attempting to download the application and upload results, with many saying they resorted to calling the results into state party headquarters in Des Moines." A Democratic digital nonprofit organization named ACRONYM, started after 2016, apparently funded and helped launch Shadow, though they're now backpedaling furiously from claiming direct responsibility for the tech company.

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Jeff Spross

Jeff Spross was the economics and business correspondent at TheWeek.com. He was previously a reporter at ThinkProgress.