'Unstaffed railway ticket offices leave us at the mercy of faltering machines'

Why railway ticket offices are here to stay

Ross Clark for The Spectator 

The government has made the "right decision" in U-turning on the closure  of England's railway station ticket offices, partly because "the technology employed by rail companies seems to be increasingly defective", says Ross Clark in The Spectator. "Twice in recent months I have arrived at ticket barriers with a perfectly valid ticket only to find it refusing to let me through," says Clark. "To have stations which have ticket barriers but which are entirely unstaffed will deliver us into a dystopian world where we are at the mercy of faltering machines." 

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