Uber riders are about to start paying a literal price if they keep their drivers waiting for more than two minutes. The ride-sharing company announced this week that it's rolling out a pilot program in Phoenix, Dallas, New Jersey, and New York City where, starting two minutes after the driver arrives at the designated location, riders will start getting charged for every minute they're late. Previously, riders had a five-minute grace period before they started getting charged.
Uber also plans to cut the time that customers have to cancel on their drivers from five minutes to two minutes. Now, if you cancel after 120 seconds have gone by, you'll be charged a $10 cancellation fee.
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