Uber riders are about to start paying a literal price if they keep their drivers waiting for more than two minutes. The ride-sharing company announced this week that it's rolling out a pilot program in Phoenix, Dallas, New Jersey, and New York City where, starting two minutes after the driver arrives at the designated location, riders will start getting charged for every minute they're late. Previously, riders had a five-minute grace period before they started getting charged.
Uber also plans to cut the time that customers have to cancel on their drivers from five minutes to two minutes. Now, if you cancel after 120 seconds have gone by, you'll be charged a $10 cancellation fee.
Subscribe to The Week
Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.
Sign up for The Week's Free Newsletters
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
-
ADHD drugs shortage: what's behind it?The Explainer Supply chain issues and 'tripling' of prescriptions concerns GPs as problems getting medication become 'desperate'
-
Democrats eye a new strategy after Trump victoryThe Explainer Party insiders and outside analysts are looking for a way to recapture lost working-class support
-
Crossword: November 27, 2024The Week's daily crossword
-
US charges Indian tycoon with bribery, fraudSpeed Read Indian billionaire Gautam Adani has been indicted by US prosecutors for his role in a $265 million scheme to secure solar energy deals
-
Boeing machinists approve contract, end strikeSpeed Read The company's largest union approved the new contract offer, ending a seven-week strike
-
US economy still strong in final preelection reportSpeed Read It grew at a solid 2.8% annual rate from July through September
-
Boeing machinists reject deal, continue strikeSpeed Read The rejection came the same day Boeing reported a $6.2 billion quarterly loss
-
Ports reopen after dockworkers halt strikeSpeed Read The 36 ports that closed this week, from Maine to Texas, will start reopening today
-
Empty-nest boomers aren't selling their big homesSpeed Read Most Americans 60 and older do not intend to move, according to a recent survey
-
Brazil accuses Musk of 'disinformation campaign'Speed Read A Brazilian Supreme Court judge has opened an inquiry into Elon Musk and X
-
Disney board fends off Peltz infiltration bidSpeed Read Disney CEO Bob Iger has defeated activist investor Nelson Peltz in a contentious proxy battle
