Samsung recalls Galaxy Note 7 phones over exploding batteries

On Friday, Samsung halted sales of its flagship smartphone, the Galaxy Note 7, issuing what amounts to a recall in 10 countries, including the U.S. and South Korea but not China. Samsung rolled out the Note 7 just two weeks ago, on Aug. 19, to mostly positive reviews, and since then several users have reported the phone catching on fire or exploding after being plugged in. "We have received several reports of battery explosion on the Note 7," Koh Dong-jin, the president of Samsung's mobile business, told reporters Friday morning, "and it has been confirmed that it was a battery cell problem."
Samsung says it has manufactured 2.5 million Note 7s and sold more than a million, and that the problem was with one of the two companies that makes its battery cells. Customers will be able to swap their phones for a new device, a process that will take about two weeks. Samsung confirmed 35 cases of burning Note 7s worldwide. "This is an extraordinary decision for a tech giant to make based on so few reported incidents," says BBC technology reporter Zoe Kleinman. "It's bad timing so soon after a big product launch and especially given that Samsung's rival Apple is understood to be preparing to unveil a new iPhone" on Sept. 7. You can learn more in the CNN report below. Peter Weber
Subscribe to The Week
Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.

Sign up for The Week's Free Newsletters
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
Sign up for Today's Best Articles in your inbox
A free daily email with the biggest news stories of the day – and the best features from TheWeek.com
Peter has worked as a news and culture writer and editor at The Week since the site's launch in 2008. He covers politics, world affairs, religion and cultural currents. His journalism career began as a copy editor at a financial newswire and has included editorial positions at The New York Times Magazine, Facts on File, and Oregon State University.
-
There is a 'third state' between life and death
Under the radar Cells can develop new abilities after their source organism dies
By Devika Rao, The Week US Published
-
Is it worth getting an interest-only mortgage?
The Explainer Your monthly payments may be cheaper but the full mortgage amount will need to be paid back eventually
By Marc Shoffman, The Week UK Published
-
Sudoku medium: March 6, 2025
The Week's daily medium sudoku puzzle
By The Week Staff Published
-
Crafting emporium Joann is going out of business
Speed Read The 82-year-old fabric and crafts store will be closing all 800 of its stores
By Peter Weber, The Week US Published
-
Trump's China tariffs start after Canada, Mexico pauses
Speed Read The president paused his tariffs on America's closest neighbors after speaking to their leaders, but his import tax on Chinese goods has taken effect
By Peter Weber, The Week US Published
-
Chinese AI chatbot's rise slams US tech stocks
Speed Read The sudden popularity of a new AI chatbot from Chinese startup DeepSeek has sent U.S. tech stocks tumbling
By Peter Weber, The Week US Published
-
US port strike averted with tentative labor deal
Speed Read The strike could have shut down major ports from Texas to Maine
By Peter Weber, The Week US Published
-
Biden expected to block Japanese bid for US Steel
Speed Read The president is blocking the $14 billion acquisition of U.S. Steel by Japan's Nippon Steel, citing national security concerns
By Peter Weber, The Week US Published
-
Judges block $25B Kroger-Albertsons merger
Speed Read The proposed merger between the supermarket giants was stalled when judges overseeing two separate cases blocked the deal
By Peter Weber, The Week US Published
-
Rupert Murdoch loses 'Succession' court battle
Speed Read Murdoch wanted to give full control of his empire to son Lachlan, ensuring Fox News' right-wing editorial slant
By Peter Weber, The Week US Published
-
Bitcoin surges above $100k in post-election rally
Speed Read Investors are betting that the incoming Trump administration will embrace crypto
By Peter Weber, The Week US Published