Ex-Wells Fargo employees say they faced retaliation after calling confidential ethics hotline

A Wells Fargo bank in San Francisco.
(Image credit: Justin Sullivan/Getty Images)

Former Wells Fargo employees say they listened to the advice of CEO John Stumpf and called the company's ethics hotline to complain about violations — and were promptly fired.

The bank has admitted that some of its employees made millions of fake accounts for unaware customers, leading to a fine of $185 million. The company has fired 5,300 people, primarily low-level employees, and during testimony in front of incensed senators on Tuesday, Stumpf said all team members are "encouraged" to call the anonymous tip line, because "we want to hear from them." CNN Money spoke with several former employees who say they were uncomfortable with the illegal actions they were being asked to take, but after they called the ethics line — which is supposed to be confidential — they were let go. Bill Bado, a former banker in Pennsylvania, told CNN Money his life has been ruined, because other banks are afraid to hire him due to the mark on his securities license, and his home might soon be foreclosed.

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Catherine Garcia, The Week US

Catherine Garcia is night editor for TheWeek.com. Her writing and reporting has appeared in Entertainment Weekly and EW.com, The New York Times, The Book of Jezebel, and other publications. A Southern California native, Catherine is a graduate of the University of Redlands and the Columbia University Graduate School of Journalism.