95 percent of shoppers just want salespeople to leave them alone


Do you dread walking into a store only to have some chipper salesperson pop up out of nowhere and ask, "Do you need help finding anything?" You're not alone, Racked reports. A stunning 95 percent of people "want to be left alone in stores," per a new study of 2,900 North American shoppers conducted by HRC Retail Advisory.
Many other studies have looked into the effect of salespeople on shoppers, including an extremely relatable one from 2016, where researchers at the Chinese University of Hong Kong found that attractive salespeople actually scared off potential customers (never mind that the sample was 164 "socially inept" men with "obsessive interest in computer technology who visited a shop selling figures based on Japanese comics," as The Telegraph puts it).
Customers seem to prefer to be the ones to make the first move — another study, in 2014, by a University of Pennsylvania professor, found that 50 percent of potential customers will still seek out an employee for advice or questions while shopping.
Subscribe to The Week
Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.

Sign up for The Week's Free Newsletters
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
Still, if there is an alternative to interaction, people prefer it. The HRC study also found that 85 percent of people would rather use a scanner to find out the price of an item than be forced to ask another human.
A free daily email with the biggest news stories of the day – and the best features from TheWeek.com
Jeva Lange was the executive editor at TheWeek.com. She formerly served as The Week's deputy editor and culture critic. She is also a contributor to Screen Slate, and her writing has appeared in The New York Daily News, The Awl, Vice, and Gothamist, among other publications. Jeva lives in New York City. Follow her on Twitter.
-
Trump says Smithsonian too focused on slavery's ills
Speed Read The president would prefer the museum to highlight 'success,' 'brightness' and 'the future'
-
Court says labor board's structure unconstitutional
Speed Read The ruling has broad implications for labor rights enforcement in Texas, Louisiana and Mississippi
-
Feds seek harsh charges in DC arrests, except for rifles
Speed Read The DOJ said 465 arrests had been made in D.C. since Trump federalized law enforcement there two weeks ago
-
Trump said to seek government stake in Intel
Speed Read The president and Intel CEO Lip-Bu Tan reportedly discussed the proposal at a recent meeting
-
US to take 15% cut of AI chip sales to China
Speed Read Nvidia and AMD will pay the Trump administration 15% of their revenue from selling artificial intelligence chips to China
-
NFL gets ESPN stake in deal with Disney
Speed Read The deal gives the NFL a 10% stake in Disney's ESPN sports empire and gives ESPN ownership of NFL Network
-
Samsung to make Tesla chips in $16.5B deal
Speed Read Tesla has signed a deal to get its next-generation chips from Samsung
-
FCC greenlights $8B Paramount-Skydance merger
Speed Read The Federal Communications Commission will allow Paramount to merge with the Hollywood studio Skydance
-
Tesla reports plummeting profits
Speed Read The company may soon face more problems with the expiration of federal electric vehicle tax credits
-
Dollar faces historic slump as stocks hit new high
Speed Read While stocks have recovered post-Trump tariffs, the dollar has weakened more than 10% this year
-
Economists fear US inflation data less reliable
speed read The Labor Department is collecting less data for its consumer price index due to staffing shortages