Book reviews: ‘The Things We Never Say’ and ‘Selling Opportunity: The Story of Mary Kay’

A teacher deals with his loneliness and the true story of cosmetics legend Mary Kay Ash

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A man sits on a bench overlooking a forlorn-looking beach and the ocean.
For Artie Dam, a particular type of loneliness
(Image credit: Getty)

‘The Things We Never Say’ by Elizabeth Strout

The Things We Never Say is classic Elizabeth Strout,” said Adam Begley in The Atlantic. There’s the usual New England setting, some family secrets, and an unhappy marriage. There are a few differences, though. We’re not in Maine, the Pulitzer Prize winner’s usual locale, but in coastal Massachusetts, where we’re following a protagonist very unlike Strout’s most famous creation, the brittle, blunt Olive Kittredge. Artie Dam is a 57-year-old married high-school history teacher who is widely beloved by his students. Still, Artie, “suffers from the most common ailment in Strout’s world: loneliness.” When we meet him, he’s even contemplating suicide. However, it’s not a mortal threat that carries the story; it’s Strout’s usual magic—“harpooning the reader with language as plain as a Congregational church and a cast of characters no more exotic than your neighbors.”

“Strout’s capacious empathy and rigorous attention to the nuances of human behavior and psychology are as evident as ever,” said Priscilla Gilman in The Boston Globe. A decade after a fatal tragedy that Artie had no part in but has believably infected his relationships with his wife and son, Artie feels his isolation growing when his friend Flossie, one of the only people he feels he can confide in, reveals she’s moving away. Unfortunately, “this is by far Strout’s bleakest book,” and it isn’t helped by also being her most political, as she has tied Artie’s despair in part to the imminent 2024 re-election of President Trump. Her story “seems to lose its bearings” because she tries to make it a parable for where America is headed. You can agree that Trump is ruining the country and still not want to hear the 2024 or 2025 details repeated here, said Maggie Shipstead in The New York Times. “On the other hand, there’s a poignancy to the way Strout sets Artie’s personal disillusionment against the backdrop of a larger grief.”

Despite the novel’s accretion of tragedies new or remembered, said Ron Charles in his Substack newsletter, “the story keeps ascending toward a sense of astonishment at the interior complexity of life.” Artie eventually expresses amazement at the hidden layers of every person he knows, including himself. Yet he remains a relative innocent for a man his age, unable to accept the griminess of the world as it is outside his classroom. Strout has said she loves him, and while “such affection would typically be deadly for a serious novel,” hers is “the love of a Protestant God who spares us no agony on the path to beatitude.” At the end of his journey, he finds no simple answers. Still, the universe “feels a little more comprehensible with a novel this good in it.”

‘Selling Opportunity: The Story of Mary Kay’ by Mary Lisa Gavenas

“Mary Kay Ash could move product, regardless of what the product was,” said Dan Piepenbring in Harper’s. Long before 1963, when she founded the successful cosmetics company that bears her name, the Texas native established herself as a champion in-person seller of ointments, mitten dusters, and a wide range of other products. Ash wanted housewives everywhere to chase autonomy with similar tenacity, and by the time she died at 83 in 2001, hundreds of thousands of Mary Kay “consultants” were signed up to sell the company’s beauty items from Houston to Beijing. Author Mary Lisa Gavenas acknowledges in her new biography of Ash that most such salespeople fail, but she brushes worry aside, proving “more concerned with Mary Kay’s singular place in the peddler pantheon.”

Nothing in Ash’s family background predicted the success she achieved, said Barbara Spindel in The Wall Street Journal. At age 10, she was already running a household because her father was an invalid and her mother needed to work. A mother of two herself by 19, Ash remained ambitious enough that she was quick to sign on with Stanley Home Products shortly after the direct-sales outfit opened its sales force to women. Over the subsequent two decades, doors remained closed to her, but she absorbed enough capitalist scripture to go solo at 45, eventually becoming the first female CEO of a company listed by the New York Stock Exchange. In Gavenas’ “enthralling” account of the growth years, the blond-wigged, aphorism-spouting Ash turns out to be “a vivid presence.”

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There are three stories told here, said Mimi Swartz in Texas Monthly. Besides Ash’s biography, readers get a history of the limits put on women’s financial independence and the evolution of in-home sales parties into the multilevel marketing model Mary Kay still employs today. But while Gavenas “has a gift for storytelling,” her book says too little about how that model operates as a kind of pyramid scheme in which early participants reap rewards for recruiting other sales representatives while the latecomers often lose money and hope. Though it’s not Ash’s fault that men still outearn women, “maybe she didn’t do as much as legend would have it to rectify the situation.”