Miffed at the TSA? You can now give them a one-star review on Yelp.
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On Tuesday, Yelp debuted a new category for its crowd-sourced reviews: the government. While users have long been able to leave comments about their encounters with bureaucracy, now federal agencies will be able to claim their pages and respond to reviews, so in theory, "you can actually make an impact by sharing your feedback directly with the source."
How much agencies will pay attention to this input remains to be seen, but GOP candidate Carly Fiorina has already given the TSA a one-star review:
Fiorina may be the only presidential contender currently campaigning via Yelp, but she is far from the only Yelp user to have a beef with the TSA. In the words of one representative review, "When I drag my very annoyed, thirsty, and barefoot self through the airport security line where I may or may not be felt up: I DO NOT FEEL SECURE."
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Bonnie Kristian was a deputy editor and acting editor-in-chief of TheWeek.com. She is a columnist at Christianity Today and author of Untrustworthy: The Knowledge Crisis Breaking Our Brains, Polluting Our Politics, and Corrupting Christian Community (forthcoming 2022) and A Flexible Faith: Rethinking What It Means to Follow Jesus Today (2018). Her writing has also appeared at Time Magazine, CNN, USA Today, Newsweek, the Los Angeles Times, and The American Conservative, among other outlets.
