Disney+ promises to 'quickly resolve' technical issues plaguing service on launch day
Fans have been putting the Disney+ servers to the test, and so far, it hasn't been the smoothest of launches.
Disney officially debuted its new streaming service, Disney+, on Tuesday morning, but some of those who rushed to download the app and watch the premiere of the live-action Star Wars show The Mandalorian were met with error messages, as the service experienced technical difficulties.
These issues ranged from a message telling users that "we're currently experiencing slow internet connection speeds," to one that read, "there seems to be an issue connecting to the Disney+ service." The launch day hasn't been quite as disastrous and glitch-ridden as had been feared, but it's still been enough to interrupt the rollout and likely delay plenty of Mandalorian viewings.
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Asked about the potential of day-one crashes earlier this year, Michael Paull, president of Disney's streaming services, told The Verge "we're thinking very much about [overload]" but "we are ready" and "we're spending a lot of time planning for this launch." But technical issues arose on launch day all the same.
The Disney+ help account on Twitter said Tuesday morning that "consumer demand" for the service has "exceeded our high expectations," promising to "quickly resolve the current user issue." Disney+, perhaps, just needed just a bit more server power in its corner.
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