Facebook reaches 'landmark' settlement with moderators who may have developed PTSD on the job
Facebook reached a "landmark" settlement last week that will pay $52 million to current and former moderators who may have developed mental health issues on the job between 2015 and now, The Verge reports.
Last year, The Verge detailed the harrowing tasks required of the contract moderators hired by several large consulting, who worked on low salaries while trying to make sure content posted on the social media site met its ever-changing policies. This often meant the moderators were subjected to disturbing videos and images that took their toll.
Each of the 11,250 moderators covered in the settlement will receive a minimum of $1,000 and will be eligible for additional compensation if they're diagnosed with post-traumatic stress disorder or related conditions. The compensation could max out at $50,000.
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The company is also implementing changes on the ground. Moderators will soon be equipped with new tolls that will allow to mute audio or change footage to black and white. Those who have to view graphic content will have access to weekly, one-on-one sessions with licensed mental health professionals, and employees facing mental health crises will get access to a licensed counselor within 24 hours. There will also be a greater push to inform moderators how to report violations of Facebook's workplace standards by the vendors employing them. Read more at The Verge.
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Tim is a staff writer at The Week and has contributed to Bedford and Bowery and The New York Transatlantic. He is a graduate of Occidental College and NYU's journalism school. Tim enjoys writing about baseball, Europe, and extinct megafauna. He lives in New York City.
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