The daily business briefing: April 28, 2017

United Airlines reaches settlement with passenger dragged off plane, Obamas make debut on paid-speaking circuit, and more

Barack Obama speaks at the University of Chicago
(Image credit: Getty Images)

1. United Airlines reaches settlement with passenger dragged off plane

United Airlines has reached an amicable settlement with Dr. David Dao, the passenger who was forcibly removed from his seat and dragged bleeding off a flight in Chicago to make room for a crew member from a partner airline, Dao's lawyers said Thursday. The news came as United released the results of its investigation into the April 9 incident. The report said United employees had made several mistakes, including calling in Chicago aviation police when there was no safety or security threat. "This is a turning point for all of us at United and it signals a culture shift toward becoming a better, more customer-focused airline," CEO Oscar Munoz said. "Our customers should be at the center of everything we do and these changes are just the beginning of how we will earn back their trust."

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Harold Maass, The Week US

Harold Maass is a contributing editor at The Week. He has been writing for The Week since the 2001 debut of the U.S. print edition and served as editor of TheWeek.com when it launched in 2008. Harold started his career as a newspaper reporter in South Florida and Haiti. He has previously worked for a variety of news outlets, including The Miami Herald, ABC News and Fox News, and for several years wrote a daily roundup of financial news for The Week and Yahoo Finance.