DOJ sues Uber for allegedly overcharging disabled people
The Justice Department is suing Uber, accusing the ride-sharing company of overcharging people with disabilities.
The DOJ announced Wednesday it has filed a lawsuit against Uber, saying the company has charged "wait time" fees to passengers who need more time to get into a vehicle due to a disability. The policy charging wait time fees starting two minutes after an Uber driver arrives at a pickup location was rolled out in 2016. Now, the DOJ alleges that by failing to "reasonably modify its wait time fee policy for passengers who, because of disability, need more than two minutes to get in an Uber car," the company has violated the Americans with Disabilities Act.
"Passengers with disabilities who need additional boarding time are entitled to access ridesharing services without discrimination," said acting U.S. Attorney for the Northern District of California Stephanie M. Hinds. "This lawsuit seeks to assist people with disabilities to live their lives with independence and dignity, as the ADA guarantees."
Subscribe to The Week
Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.
Sign up for The Week's Free Newsletters
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
The DOJ wants a court to order Uber to modify its wait time fee policy, as well as pay a civil penalty and damages to those who were "subjected to the illegal wait time fees."
Uber called the DOJ's lawsuit "surprising and disappointing" in a statement to Axios, saying it already refunds wait time fees for riders with disabilities when alerted to this and that as of last week, "any rider who certifies they are disabled will have fees automatically waived." Uber added, "We fundamentally disagree that our policies violate the ADA and will keep improving our products to support everyone's ability to easily move around their communities."
Sign up for Today's Best Articles in your inbox
A free daily email with the biggest news stories of the day – and the best features from TheWeek.com
Brendan worked as a culture writer at The Week from 2018 to 2023, covering the entertainment industry, including film reviews, television recaps, awards season, the box office, major movie franchises and Hollywood gossip. He has written about film and television for outlets including Bloody Disgusting, Showbiz Cheat Sheet, Heavy and The Celebrity Cafe.
-
Khan supporters converge on Islamabad
Speed Read Protesters clashing with Pakistani authorities are demanding the release of jailed former prime minister Imran Khan
By Rafi Schwartz, The Week US Published
-
Prosecutor drops federal cases against Trump
Speed Read Special counsel Jack Smith requested to drop the charges against President-elect Donald Trump for his efforts to overturn the 2020 election
By Rafi Schwartz, The Week US Published
-
How much of RFK Jr.'s health care agenda could he deliver in Trump's Cabinet?
TODAY'S BIG QUESTION He says he wants to 'Make America Healthy Again,' but Donald Trump's pick to lead one of the nation's top public safety institutions has many health care experts worried
By Rafi Schwartz, The Week US Published
-
US charges Indian tycoon with bribery, fraud
Speed Read Indian billionaire Gautam Adani has been indicted by US prosecutors for his role in a $265 million scheme to secure solar energy deals
By Peter Weber, The Week US Published
-
Boeing machinists approve contract, end strike
Speed Read The company's largest union approved the new contract offer, ending a seven-week strike
By Peter Weber, The Week US Published
-
US economy still strong in final preelection report
Speed Read It grew at a solid 2.8% annual rate from July through September
By Peter Weber, The Week US Published
-
Boeing machinists reject deal, continue strike
Speed Read The rejection came the same day Boeing reported a $6.2 billion quarterly loss
By Peter Weber, The Week US Published
-
Ports reopen after dockworkers halt strike
Speed Read The 36 ports that closed this week, from Maine to Texas, will start reopening today
By Peter Weber, The Week US Published
-
Empty-nest boomers aren't selling their big homes
Speed Read Most Americans 60 and older do not intend to move, according to a recent survey
By Peter Weber, The Week US Published
-
Brazil accuses Musk of 'disinformation campaign'
Speed Read A Brazilian Supreme Court judge has opened an inquiry into Elon Musk and X
By Rafi Schwartz, The Week US Published
-
Disney board fends off Peltz infiltration bid
Speed Read Disney CEO Bob Iger has defeated activist investor Nelson Peltz in a contentious proxy battle
By Rafi Schwartz, The Week US Published