DOJ sues Uber for allegedly overcharging disabled people
The Justice Department is suing Uber, accusing the ride-sharing company of overcharging people with disabilities.
The DOJ announced Wednesday it has filed a lawsuit against Uber, saying the company has charged "wait time" fees to passengers who need more time to get into a vehicle due to a disability. The policy charging wait time fees starting two minutes after an Uber driver arrives at a pickup location was rolled out in 2016. Now, the DOJ alleges that by failing to "reasonably modify its wait time fee policy for passengers who, because of disability, need more than two minutes to get in an Uber car," the company has violated the Americans with Disabilities Act.
"Passengers with disabilities who need additional boarding time are entitled to access ridesharing services without discrimination," said acting U.S. Attorney for the Northern District of California Stephanie M. Hinds. "This lawsuit seeks to assist people with disabilities to live their lives with independence and dignity, as the ADA guarantees."
Subscribe to The Week
Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.
Sign up for The Week's Free Newsletters
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
The DOJ wants a court to order Uber to modify its wait time fee policy, as well as pay a civil penalty and damages to those who were "subjected to the illegal wait time fees."
Uber called the DOJ's lawsuit "surprising and disappointing" in a statement to Axios, saying it already refunds wait time fees for riders with disabilities when alerted to this and that as of last week, "any rider who certifies they are disabled will have fees automatically waived." Uber added, "We fundamentally disagree that our policies violate the ADA and will keep improving our products to support everyone's ability to easily move around their communities."
Create an account with the same email registered to your subscription to unlock access.
Sign up for Today's Best Articles in your inbox
A free daily email with the biggest news stories of the day – and the best features from TheWeek.com
Brendan worked as a culture writer at The Week from 2018 to 2023, covering the entertainment industry, including film reviews, television recaps, awards season, the box office, major movie franchises and Hollywood gossip. He has written about film and television for outlets including Bloody Disgusting, Showbiz Cheat Sheet, Heavy and The Celebrity Cafe.
-
'Horror stories of women having to carry nonviable fetuses'
Instant Opinion Opinion, comment and editorials of the day
By Harold Maass, The Week US Published
-
Haiti interim council, prime minister sworn in
Speed Read Prime Minister Ariel Henry resigns amid surging gang violence
By Peter Weber, The Week US Published
-
Today's political cartoons - April 26, 2024
Cartoons Friday's cartoons - teleprompter troubles, presidential immunity, and more
By The Week US Published
-
Empty-nest boomers aren't selling their big homes
Speed Read Most Americans 60 and older do not intend to move, according to a recent survey
By Peter Weber, The Week US Published
-
Brazil accuses Musk of 'disinformation campaign'
Speed Read A Brazilian Supreme Court judge has opened an inquiry into Elon Musk and X
By Rafi Schwartz, The Week US Published
-
Disney board fends off Peltz infiltration bid
Speed Read Disney CEO Bob Iger has defeated activist investor Nelson Peltz in a contentious proxy battle
By Rafi Schwartz, The Week US Published
-
Disney and DeSantis reach detente
Speed Read The Florida governor and Disney settle a yearslong litigation over control of the tourism district
By Peter Weber, The Week US Published
-
Visa and Mastercard agree to lower swipe fees
Speed Read The companies will cap the fees they charge businesses when customers use their credit cards
By Peter Weber, The Week US Published
-
Reddit IPO values social media site at $6.4 billion
Speed Read The company makes its public debut on the New York Stock Exchange
By Peter Weber, The Week US Published
-
Housing costs: the root of US economic malaise?
speed read Many voters are troubled by the housing affordability crisis
By Peter Weber, The Week US Published
-
Feds cap credit card late fees at $8
speed read The Consumer Financial Protection Bureau finalized a rule to save households an estimated $10 billion a year
By Peter Weber, The Week US Published