IRS blames ObamaCare for poor customer service

IRS blames ObamaCare for poor service
(Image credit: Joe Raedle/Getty Images)

If you have questions about your taxes this year, don't count on turning to the IRS for answers. The agency is answering just 43 percent of taxpayers' calls this year after being forced to refocus a substantial portion of its funding and energies toward handling the Affordable Care Act and the Foreign Account Tax Compliance Act.

The Washington Times reports that in addressing the House Appropriations Committee earlier today, IRS Commissioner John Koskinen revealed that he's had to shift millions of dollars intended for IRS customer service toward building computer systems for and answering questions about ObamaCare.

Subscribe to The Week

Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.

SUBSCRIBE & SAVE
https://cdn.mos.cms.futurecdn.net/flexiimages/jacafc5zvs1692883516.jpg

Sign up for The Week's Free Newsletters

From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.

From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.

Sign up
Explore More
Teresa Mull