A number of Amazon customers are complaining that they've been banned from the retailer over what the company claims are excessive returns, despite the fact that nowhere in Amazon's return policy does it suggest such a condition, The Wall Street Journal reports.
One customer who spoke with the Journal, Shira Golan, said she spends thousands of dollars a year on Amazon, buying household items and clothes. Golan said that she has on occasion asked for refunds on apparel or shoes when they arrive damaged or are the wrong item, and that the company closed her account permanently without warning, citing "an unusual number of problems."
Subscribe to The Week
Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.
Sign up for The Week's Free Newsletters
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
-
Romania's election chaos risks international falloutIN THE SPOTLIGHT By barring far-right candidate Calin Georgescu from the country's upcoming electoral re-do, Romania places itself in the center of a broader struggle over European ultra-nationalism
-
What is Mark Zuckerberg's net worth?The Meta magnate's products are a part of billions of lives
-
How to get student loan forgivenessthe explainer Four options for paying back (less of!) your federal student loans
-
Crafting emporium Joann is going out of businessSpeed Read The 82-year-old fabric and crafts store will be closing all 800 of its stores
-
Trump's China tariffs start after Canada, Mexico pausesSpeed Read The president paused his tariffs on America's closest neighbors after speaking to their leaders, but his import tax on Chinese goods has taken effect
-
Chinese AI chatbot's rise slams US tech stocksSpeed Read The sudden popularity of a new AI chatbot from Chinese startup DeepSeek has sent U.S. tech stocks tumbling
-
US port strike averted with tentative labor dealSpeed Read The strike could have shut down major ports from Texas to Maine
-
Biden expected to block Japanese bid for US SteelSpeed Read The president is blocking the $14 billion acquisition of U.S. Steel by Japan's Nippon Steel, citing national security concerns
-
Judges block $25B Kroger-Albertsons mergerSpeed Read The proposed merger between the supermarket giants was stalled when judges overseeing two separate cases blocked the deal
-
Rupert Murdoch loses 'Succession' court battleSpeed Read Murdoch wanted to give full control of his empire to son Lachlan, ensuring Fox News' right-wing editorial slant
-
Bitcoin surges above $100k in post-election rallySpeed Read Investors are betting that the incoming Trump administration will embrace crypto
