Five people rack up 8,655 calls to Met Police in a year

Watchdog says newly revealed figures highlight a much larger problem facing forces in UK

Metropolitan police
(Image credit: 2012 Getty Images)

The Metropolitan Police Service was forced to spend around £70,000 answering a total of 8,655 calls made to the force last year by five people with mental health problems, newly published figures show.

According to Her Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS), the Met receives a mental-health related phone call every four minutes, on average, says Sky News.

Subscribe to The Week

Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.

SUBSCRIBE & SAVE
https://cdn.mos.cms.futurecdn.net/flexiimages/jacafc5zvs1692883516.jpg

Sign up for The Week's Free Newsletters

From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.

From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.

Sign up

And the problem is by no means confined to the English capital. The Chief Constable of Lancashire Police recently said his officers were spending 20,000 response hours on mental health each month, reports The Independent.

HM inspector of constabulary Zoe Billingham is calling on other services to stop relying on the availability of police.

“Overstretched and all-too-often overwhelmed police officers can’t always respond appropriately, and people in mental health crisis don’t always get the help they need,“ she said, adding: “The police should be the last resort, not the first port of call.”

The increased demand for mental health respondents comes amid growing policing challenges posed by other crises including soaring knife crime and terrorism. Meanwhile, police funding cuts has seen officer numbers fall by around 20,000 since 2010.

A survey conducted by HMICFRS found that just 2% of respondents believed it was “the police’s responsibility to respond to mental health calls”, while 70% felt “it was the main responsibility of the health services to deal with”.

Dr Paul Lelliott, who leads the mental health division at the Care Quality Commission, told Sky News that while people may be tempted to call the police because they offer a fast response, “they must never be considered a substitute for expertly trained healthcare professionals”.