Post Office's Capture software to be reviewed over 'glitches'

Solicitor representing accused postmasters says flaws in the IT system follow 'very similar pattern' to Horizon

Post Office sign
(Image credit: Matt Cardy/Getty Images)

 

The government is to appoint an independent expert to review computer software linked to a second IT scandal at the Post Office.

Subscribe to The Week

Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.

SUBSCRIBE & SAVE
https://cdn.mos.cms.futurecdn.net/flexiimages/jacafc5zvs1692883516.jpg

Sign up for The Week's Free Newsletters

From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.

From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.

Sign up

Documents seen by Sky News reportedly indicate that the Post Office "knew Capture was prone to glitches that could cause accounting issues".

The ITV drama "Mr Bates vs The Post Office" brought the "shocking miscarriage of justice" surrounding the Horizon software system "back into the spotlight", said the Daily Mail. It also led to fellow sub-postmasters "recognising similarities between the Horizon and Capture systems". 

Technical issues with Horizon "meant money looked as if it was missing from many branch accounts, when in fact it was not", and Hudgell's clients claim that Capture produced similar discrepancies.

A Department for Business and Trade spokesperson said: "As soon as these accusations came to light, we asked the Post Office to investigate the Capture system. We are now reviewing all the materials provided to us, including those from postmasters and the Post Office, and we will set out next steps shortly."

A Post Office spokesperson said it "would continue to actively investigate a number of lines of inquiry relating to Capture".

Explore More

Arion McNicoll is a freelance writer at The Week Digital and was previously the UK website’s editor. He has also held senior editorial roles at CNN, The Times and The Sunday Times. Along with his writing work, he co-hosts “Today in History with The Retrospectors”, Rethink Audio’s flagship daily podcast, and is a regular panellist (and occasional stand-in host) on “The Week Unwrapped”. He is also a judge for The Publisher Podcast Awards.

With contributions from