Facebook Oversight Board says the company must 'urgently improve' its transparency


Facebook's independent Oversight Board is criticizing the company for a lack of transparency, finding it failed to be "fully forthcoming" regarding a policy for high-profile users.
The Facebook Oversight Board, an independent body that reviews Facebook content moderation decisions, released a transparency report on Thursday, which comes as the company faces scrutiny over a whistleblower's critical congressional testimony. The board identified transparency as an area where Facebook is "falling short." After The Wall Street Journal reported that a Facebook "cross-check" system exempts high-profile users from standard moderation rules, the board also said Facebook has "not been fully forthcoming with the board" about this.
"On some occasions, Facebook failed to provide relevant information to the board, while in other instances, the information it did provide was incomplete," the board said.
Subscribe to The Week
Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.

Sign up for The Week's Free Newsletters
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
For example, the board said Facebook didn't initially mention this cross-check system when it asked for a review of the decision to suspend former President Donald Trump, an omission the board described as "not acceptable" given it was relevant to a case about how policies are enforced for political leaders. The board also said Facebook has admitted it shouldn't have claimed the cross-check system only applies to a "small number of decisions" because this phrasing could be misleading.
In general, the board said transparency is "clearly an area where Facebook must urgently improve" and that the platform often isn't being clear with users about why their content is removed. The board is now set to review Facebook's cross-check system and make recommendations on how it can be changed. In response to the board's criticism, Facebook promised Thursday it will "strive to be clearer in our explanations to them going forward."
A free daily email with the biggest news stories of the day – and the best features from TheWeek.com
Brendan worked as a culture writer at The Week from 2018 to 2023, covering the entertainment industry, including film reviews, television recaps, awards season, the box office, major movie franchises and Hollywood gossip. He has written about film and television for outlets including Bloody Disgusting, Showbiz Cheat Sheet, Heavy and The Celebrity Cafe.
-
5 bunker-busting cartoons about the Israel-Iran war
Cartoons Political cartoonists take on Iran waiting for Pete Hegseth to leak war plans and Donald Trump's wish for a Nobel prize
-
Malaysia's delicious food and glorious beaches
The Week Recommends From 'colourful' George Town to the 'jungled interior' of Langkawi, Malaysia is incredibly diverse
-
Is the US sliding into autocracy?
Talking Point Donald Trump's use of federal troops on home ground, dismissal of dissent and 'braggadocious' military posturing are all symptoms of a shifting political culture
-
Economists fear US inflation data less reliable
speed read The Labor Department is collecting less data for its consumer price index due to staffing shortages
-
Crypto firm Coinbase hacked, faces SEC scrutiny
Speed Read The Securities and Exchange Commission has also been investigating whether Coinbase misstated its user numbers in past disclosures
-
Starbucks baristas strike over dress code
speed read The new uniform 'puts the burden on baristas' to buy new clothes, said a Starbucks Workers United union delegate
-
Warren Buffet announces surprise retirement
speed read At the annual meeting of Berkshire Hathaway, the billionaire investor named Vice Chairman Greg Abel his replacement
-
Trump calls Amazon's Bezos over tariff display
Speed Read The president was not happy with reports that Amazon would list the added cost from tariffs alongside product prices
-
Markets notch worst quarter in years as new tariffs loom
Speed Read The S&P 500 is on track for its worst month since 2022 as investors brace for Trump's tariffs
-
Tesla Cybertrucks recalled over dislodging panels
Speed Read Almost every Cybertruck in the US has been recalled over a stainless steel panel that could fall off
-
Crafting emporium Joann is going out of business
Speed Read The 82-year-old fabric and crafts store will be closing all 800 of its stores