Twitter urges 336 million users to change passwords after bug discovered
Login details had been stored in plain text on the company’s internal systems
Twitter has urged all of its 336 million users to update their passwords after the company discovered that some had been exposed in plain text on an internal server.
The social media site’s co-founder, Jack Dorsey, said in a tweet that as a result of a software bug, the passwords had been “written to an internal log” prior to the “hashing” process, which masks login details with a series of random letters and numbers before they are stored.
He added that the bug had been “fixed”, and that an internal investigation had found “no indication of breach or misuse” of the exposed data.
Subscribe to The Week
Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.
Sign up for The Week's Free Newsletters
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
Nevertheless, Twitter users are also being urged to activate two-factor authentication, “to help stop accounts being hacked”, BBC News reports.
The security feature prompts users to enter a code, sent to them either via a text message or through a third-party app, after they have correctly inputed their password.
Although Dorsey didn’t reveal how many passwords had been exposed, a company insider told Reuters that the number was “substantial” and that they had been stored as text files for “several months”.
The source said Twitter had discovered the glitch “a few weeks ago” and reported it to “some regulators”, according to the news site.
Meanwhile, Twitter’s chief technology officer, Parag Agrawal, provoked anger among users by tweeting that the company “didn’t have to” share information about the data bug, adding that it was simply “the right thing to do”.
Agrawal later apologised for suggesting that the company could have covered up the issue, insisting that he had “felt strongly” that the information should be shared.
Sign up for Today's Best Articles in your inbox
A free daily email with the biggest news stories of the day – and the best features from TheWeek.com
-
Will Donald Trump wreck the Brexit deal?
Today's Big Question President-elect's victory could help UK's reset with the EU, but a free-trade agreement with the US to dodge his threatened tariffs could hinder it
By Harriet Marsden, The Week UK Published
-
Marine Le Pen's fake jobs trial
The Explainer The far-right French leader could face a fine, jail time, and a five-year ban from public office if found guilty of embezzlement
By Abby Wilson Published
-
How to earn extra cash for Christmas
The Explainer The holiday season can be expensive but there are ways to bolster your festive finances
By Marc Shoffman, The Week UK Published
-
Bluesky: the social media platform causing a mass X-odus
The Explainer Social media platform is enjoying a new influx but can it usurp big rivals?
By Chas Newkey-Burden, The Week UK Published
-
Pakistan 'gaslighting' citizens over sudden internet slowdown
Under the Radar Government accused of 'throttling the internet' and spooking businesses with China-style firewall, but minister blames widespread use of VPNs
By Harriet Marsden, The Week UK Published
-
Threads turns one: where does the Twitter rival stand?
In the Spotlight Although Threads is reporting 175 million active monthly users, it has failed to eclipse X as a meaningful cultural force
By Keumars Afifi-Sabet, The Week UK Published
-
How social media is limiting political content
The Explainer Critics say Meta's 'extraordinary move' to have less politics in users' feeds could be 'actively muzzling civic action'
By Chas Newkey-Burden, The Week UK Published
-
Elon Musk's most controversial moments
In Depth The business mogul has a long history in the hot seat
By Justin Klawans, The Week US Last updated
-
Elon Musk's 'frivolous' but precedent-setting free speech fight with Media Matters
Talking Point The lawsuit is just the latest in Musk's ongoing tension with social media watchdogs
By Theara Coleman, The Week US Published
-
Twitter's year of Elon Musk: what happens next?
Why Everyone's Talking About 'Your platform is dying', says one commentator, but new CEO is aiming for profitability next year
By Chas Newkey-Burden, The Week UK Published
-
Will Musk's rebranding ruin Twitter?
Talking Point Is Musk dooming his own company by scrapping its valuable brand, or is it all leading to something bigger?
By Harold Maass Published