Two Californians, fed up with their Starbucks lattes not being quite full enough, have decided to take action. On Wednesday, Starbucks regulars Siera Strumlauf and Benjamin Robles filed a lawsuit against the coffee chain, accusing the company of "purposefully underfilling lattes by at least 25 percent," Grub Street reports. They say that, for instance, a 16-ounce "grande" latte only contains 12 ounces of milk plus two 1-ounce shots of espresso, meaning customers are getting short-changed on at least two ounces of latte — about four tablespoons worth.
This isn't just the problem of a few bad baristas either, the pair contends; they think the ploy of putting less milk in the lattes is an "intentional act of fraud" that runs company-wide. According to Strumlauf and Robles, Starbucks has "saved countless millions of dollars in the cost of goods sold and was unjustly enriched by taking payment for more product than it delivers."
Subscribe to The Week
Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.
Sign up for The Week's Free Newsletters
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
Create an account with the same email registered to your subscription to unlock access.
-
Why is Bluey such a cultural phenomenon?In the Spotlight Kids are obsessed — but parents get just as much out of the show, if not more
-
Is it actually economical to fly basic economy?The Explainer Airlines have placed so many restrictions on basic economy, you may wonder if it's even worth the savings anymore
-
So bad, so good: the best worst moviesThe Week Recommends These films are as enjoyable as they are terrible
-
OJ Simpson, star athlete tried for murder, dead at 76Speed Read The former football hero and murder suspect lost his battle with cancer
-
Momofuku's 'Chili Crunch' trademark uproarSpeed Read The company's attempt to own the sole rights has prompted backlash
-
Kevin Hart awarded Mark Twain PrizeSpeed Read He is the 25th recipient of the prestigious comedy prize
-
Is Downton Abbey set to return for a final film?Speed Read Imelda Staunton reveals that a third movie may be in the pipeline
-
'Oppenheimer' sweeps Oscars with 7 winsspeed read The film won best picture, best director (Christopher Nolan) and best actor (Cillian Murphy)
-
'Rust' armorer convicted of manslaughterspeed read The film's cinematographer Halyna Hutchins was shot and killed by actor Alec Baldwin during rehearsal
-
The Beatles are getting 4 intersecting biopicsSpeed Read Director Sam Mendes is making four separate movies, each told from the perspective of one band member
-
Taylor Swift to Miley Cyrus: female artists dominate 2024 GrammysSpeed Read SZA, Phoebe Bridgers and Lainey Wilson were also among the winners at LA gala
