Cockroach found in Dunstable woman's KFC burrito
Fast food chain apologises for unwanted guest in Zinger wrap
A woman in Bedfordshire says she was shocked to discover a cockroach as she bit into a KFC burrito.
Bjourdashe Alio Henry told the BBC she bought the lunch from the fast food giant's outlet at the White Lion Retail Park, Dunstable.
She said she was “on the verge of biting into” the Zinger wrap when she spotted the unwanted filling.
Subscribe to The Week
Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.
Sign up for The Week's Free Newsletters
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
“I felt disgusted, I thought I was going to throw up as soon as I saw it,” she said.
Once she returned to KFC, Henry claims that staff insisted the item was not a cockroach but “couldn't give...an answer to what it was”.
They then gave her a refund, but kept hold of the burrito, she said.
An online complaint has been sent to the company, but Henry “has yet to hear back about the incident on 5 September”, says the BBC.
A KFC spokesman said: “We have strict procedures in place to ensure the quality and safety of our food. When dealing with fresh, natural produce things like this can sometimes unfortunately happen.”
“We're sorry for Bjourdashe's experience and the team immediately offered her another meal when they heard about this.”
In 2016 KFC was ordered to pay out almost £19,000 after a cockroach was found eating a chip in one of the company’s biggest branches in West London.
In February this year, the fast food chain was hit with another high-profile catastrophe when 900 UK outlets had to close temporarily after delivery problems meant they ran out of chicken.
Sign up for Today's Best Articles in your inbox
A free daily email with the biggest news stories of the day – and the best features from TheWeek.com
-
Met Police reveal most annoying 999 calls
In Depth Scotland Yard took 21,733 nuisance calls in 2018, including about a whistling bus driver and a lack of fried chicken
By The Week Staff Published
-
Police tell KFC customers to stop calling 999 about chicken shortage
In Depth US fast food executives fly in for crisis talks about delivery delays
By The Week Staff Last updated