United Airlines won't load any more large animals on flights until it figures out what's going wrong with its furry passengers.
Last week, a dog died after it was put in an overhead compartment. The next day, a German Shepherd from Kansas was swapped with a Great Dane and sent to Japan. Two days after that, another flight was diverted to drop off a pet that had been loaded on the wrong plane.
The mistakes prompted United to announce it would suspend PetSafe, its program for transporting large animals in climate-controlled compartments, "to conduct a thorough and systematic review" of how to improve the program. Any PetSafe reservations made before Tuesday will be honored, but the program will be shuttered from now on.
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United already said it would review its animal transport system before making the announcement Tuesday. It's decided to introduce color-coded tags to identify carry-on pets as one solution to the overheard compartment debacle.
Passengers can still bring small animals as carry-ons during thePetSafereview, which United expects to wrap up by May 1, per its website.
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